Refund policy

Milford Motors Return Policy

At Milford Motors, we want every customer to be completely satisfied with their purchase. If you are not happy with your order, we’re here to help.

Return Period

  • Returns are accepted within 30 days of delivery.

  • To be eligible for a return, the item must be in the same condition as received — uninstalled, unmodified, and with all original tags or markings.

How to Start a Return

  • Contact us at [Milfordmotorsusa@Gmail.com] before sending anything back.

  • Once your return is approved, we’ll provide detailed instructions and a return shipping address.

  • Unauthorized returns may be delayed or refused.

Refunds

  • Refunds are processed within 1–2 business days after the returned item is inspected.

  • The refund will be issued to your original payment method.

  • Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or damaged item).

Restocking Fee

  • A 20% restocking fee may apply to certain returns, especially if the item is not returned in its original condition.

Damaged or Incorrect Items

  • If you receive a damaged or incorrect item, please contact us within 3 business days of delivery with photos of the part and packaging. We will arrange a replacement or full refund at no cost to you.

Non-Returnable Items

  • Electrical components (ECUs, sensors, modules, etc.)

  • Installed, altered, or damaged parts

  • Items sold “AS-IS” or marked “For Parts Only”

Return Shipping

  • The buyer is responsible for return shipping costs unless the return is due to an error on our part.